Your New Impact Debit/ATM & Credit Cards Are Here

Important Card Conversion Information

 

ALL IMPACT DEBIT/ATM AND CREDIT CARDHOLDERS ARE NOW RECEIVING NEW CARDS WITH NEW CARD NUMBERS!

Please take your time reviewing the important dates and information below to stay updated throughout the transition.

 

DEBIT/ATM CARD HOLDERS

WHAT YOU NEED TO KNOW:

• You now have a NEW debit card number.
• Your new debit/ATM card now has Tap-To-Pay (contactless) capability!
• Activate your new debit/ATM card as soon as you receive it.
  • You will be prompted to set up your PIN during activation.
  • Old PIN will not work.
• Once activated, begin using your new card immediately.
• After confirming your new card is working, destroy your old debit/ATM card.
• Update automatic payments with online retailers, streaming services, utilities,subscriptions, money transfer apps, gyms, and other merchants. 
• Add/update your card in your digital wallet.

QUICKPERKS DEBIT REWARDS ARE ENDING

The QuickPerks Debit rewards program has been discontinued as of September 20, 2026.

• Redeem points for games, sweepstakes, and charitable donations at quickperksloyalty.com through November 20, 2026.
• Points not redeemed will expire November 21, 2026.

 

CREDIT CARD HOLDERS

WHAT YOU NEED TO KNOW:

• You now have a NEW credit card number.
• Activate your new debit/ATM card as soon as you receive it.
  • You will be prompted to set up your PIN during activation.
  • Old PIN will not work.
• Once activated, begin using your new card immediately.
• After confirming your new card is working, destroy your old debit/ATM card
• Each cardholder on the account will receive their own unique card number.
• Update automatic payments with online retailers, streaming services, utilities, subscriptions, money transfer apps, gyms, and other merchants.
• Add/update your card in your digital wallet.

 

**IMPORTANT CREDIT CARD PAYMENT INFORMATION**

As part of our credit card program changes, please review the following information updates:

New Payment Due Date

Beginning October 2026, your credit card payment will be due on the 22nd of each month. 

Action Required for Automatic Credit Card Payments

To ensure your Impact credit card payments continue without interruption, any automatic or scheduled payments currently set up for your Impact Credit Card will need to be re-established on or after September 21. This includes payments scheduled through another financial institution or bill pay service.

What you need to do:

• If you currently have recurring or scheduled payments set up for your Impact credit card, you must create new payments on or after September 21st.
• Existing automatic and scheduled payments will not carry over.
• Failure to re-establish your payment settings may result in your payment not being processed or returned, which could lead to missed payments and late fees.

We encourage you to reset your payment as soon as possible after September 21st to avoid any disruption.

If you have questions or need assistance, please contact us at 800-848-8255 (in Ohio) or 419-547-7781.

Mailing Check Payments

All credit card payments made by check must be mailed to:

Impact Credit Union
1455 W. McPherson Hwy
Clyde, OH 43410

Please allow enough mailing time to arrive before the due date. 

New Statement Closing Date

Your credit card statement will now close on the 27th of each month. Statements will have a fresh look and feel!

Good News! Faster Payment Posting is coming!

Credit card payments will be posted to your account as soon as they are received. Your updated balance will be available right away.

CREDIT CARD STATEMENTS

• Any e-statements posted prior to September 21st are no longer available.
• If you received your montly statements and notices by mail before, you will now receive your credit card statements and notices by mail. If you received your monthly statements and notices electronically before, you will now receive your credit card statements and notices electronically. You can access them in online/mobile banking the same way you accessed your monthly statements and notices before the conversion.

JOINT CREDIT CARD ACCOUNTS

EACH CARDHOLDER WILL HAVE A UNIQUE CARD NUMBER.

If more than one person currently has a card on your credit card account, each cardholder will receive a seperate unique card number. Meaning if one person loses their card, both/all cards will no longer need to be closed and reissued!

DON'T FORGET TO UPDATE YOUR CARD NUMBER

Since your card number has changed, review anywhere your old card may be saved, including but not limited to:

Subscriptions, steaming services, utilities, cell phone bills, insurance, amazon and online shopping, gym memberships, automatic payments, money transfer apps, digital wallets.

 

YOUR CREDIT CARD REWARDS HAVE CHANGED

Your existing Scorecard rewards program points are being tranfered to our new rewards program — Impact Rewards.

• Once you activate your card on or after September 21st, 2026, you will start earning points on qualifying purchases.
• Redeem points with gift cards, fuel, pay with points, travel, merchandise, tickets, Charitable donations and much more!
• The new rewards site will be available to browse on 9/29.
• Point expiration
  • Old points transferred will expire September 2029.
  • New points earned will expire in 3 years at the end of the month in which they were earned if not redeemed.

 

YOUR CREDIT CARD IS MOVING INTO ONLINE AND MOBILE BANKING

NO MORE SEPARATE CREDIT CARD WEBSITE LOG IN

Following the conversion, members can access their Impact credit card information directly through online and mobile banking.

Members can now conveniently view their credit card information alongside their other accounts, which include viewing transactions, balances, payments, statements, card controls, and travel notifications (replaces EZCard).

 

TIP: Review your transaction history.

Review your recent transactions now to identify recurring charges connected to your current card. This will help prevent interrupted services or missed payments after your card number changes.